The Pentagon has paid Microsoft $927 million to give technical support to the United States Defense Information Systems Agency and its departments. This is their second major pact with the Department of Defense. About 11 months ago Microsoft made a pact to bring 4 million systems to windows. That deal was apparently the most massive enterprise upgrade in history. The technical support services will comprise of “software developers and product teams to leverage a variety of proprietary resources, and Microsoft premier support services such as tools and knowledge bases and problem resolution assistance from product developers” was what the document stated.
The establishment “has been awarded a non-competitive, firm-fixed price, single award, indefinite-delivery / indefinite-quantity contract for Microsoft Enterprise Technical Support Services to obtain highly-trained Microsoft Blue Badge Cardholder support. These services does not provide access rights to Microsoft’s proprietary (closed-source) code, which is licensed under exclusive legal right of Microsoft. The period of performance is one five-year base period” further stated the document. A code review by governments will be offered by Microsoft through its “Transparency Centers.” The contract with the agency will not provide security review access but it will give support to Microsoft products deployed by the agency.