When Apple released the new MacBook Pro with Touch Bar at the end of October 2016, The company also declare its withdrawal from the screen LCD business and announced a partnership with LG.
This partnership has already provided two products: the LG UltraFine 4K Display and the LG UltraFine 5K Display. The LG UltraFine 5K has caused some unexpected problem since it was release in December.
Earlier in this week report emerged that LG UltraFine 5K Display was effected when place near Wi-Fi router and with radio interference.which cause flickering screens, constantly black out and hang and sometimes crash the connected MacBook Pro that required a reboot. In some other forums, affected users report that the problem occurs only if the WLAN router is located within a radius of about 2 meters around the display.
The AppleInsider describes that the problem did not happen in other configurations. User resolves the issue and tested “802.11ac” router in less than one-meter distance, without any errors.
Full statement from the company:
”We have been made aware that the LG UltraFine 27-inch 5K display (model 27MD5K) may experience performance issues caused by signal interference when a Wi-Fi access point is positioned behind the display within a distance 2 feet (0.6 meter). Changing the location or positioning of either the router or the display should resolve the issue. Customers continuing to experience issues with their UltraFine displays are advised to contact their nearest LG customer center for prompt service. LG apologizes for this inconvenience and is committed to delivering the best quality products possible so all LG UltraFine 27-inch 5K displays manufactured after February 2017 will be fitted with enhanced shielding”
The site also confirmed that three different “Thunderbolt 3” cables had been used, Apple and LG were investigating the cause of the problem more closely, some suggestion come that there may be insufficient RFI shielding with a very small amount of cables supplied to the monitor.