This error can be pretty annoying at times when you already checked your internet connection a dozen times and still, it says ‘Google Play music is not working’.
The problem is actually with your smartphone which often gets mood swings and shows that your phone is connected to the internet while it’s not. Actually, this can be termed as a delay that the smartphone sometimes fails to cope up with. This delay causes you to show things that are not actually happening.
What’s The Solution?
A swift restart normally solves the issue and if the problem still persists, you need to check out for any intruders. It’s not necessary that some hacker is peeking into your account. Sometimes one forgets to log out of the Google Play Music account if he/she is using it on a secondary device. The problem arises when you try to use your Google Play Music account from two devices, simultaneously. The developers haven’t yet developed a way out for using the same Google Play Music account on different devices at a time so if this is the case with you, you probably now know the solution to it.
Updating Account Password In The App
Another problem can be forgetting about updating the account password in the app. Sometimes you update your Play Music account password through PC and forget to update it in the app. That’s where the problem jumps in. Make sure your app is re-logged in with the updated password.
Using Play Music On The PC
Moreover, the Adobe Flash Player has to be updated and enabled. To check, type chrome: plugins in the address bar of your Chrome browser and make sure it says that the ‘Enable’ option under Adobe Flash Player is turned on. Other solutions can be found in the video below.