Cloud Storage DaaS Desktop-as-a-Service Future of Work

Desktop-as-a-Service: Everything you need to know


Currently, digital transformation and remote working may probably not be the only massive tech-trends which are gaining capacity due to the worldwide pandemic caused by the Coronavirus. Another major thing gaining momentum in the  IT marketplace for a while now is the Device-as-a-Service (DaaS) model of acquiring hardware without having to purchase, configure, and manage it.

Based on a recent report from B2B Marketing Agency, Voxturr, as of 2015, no major PC manufacturers offered a DaaS option to obtain hardware. But the situation turned around in 2019, with about 65% of significant PC manufacturers offering DaaS options to their customers.

With DaaS, merchants take laptops, desktop PCs, and other devices and preconfigure and customize them with productivity and security applications and value-added services to prepare them for business or consumer customers. The devices are not purchased completely by companies just like it was in the past but are paid for on a consumption model.

What is DaaS?

Image Source: Channel Futures

Desktops-as-a-Service or DaaS safely delivers virtual apps and desktops from the cloud to any device or location. This desktop virtualization solution provisions protect SaaS and legacy applications and also full Windows-based virtual desktops and safely delivers them to your workforce.

DaaS offers an uncomplicated and predictable pay-as-a-go subscription model, making it very easy to scale up or down on-demand. This turnkey service is simple to manage, reducing the complexity of several of the IT admin tasks of desktop solutions.

How does DaaS work?

Image Source: Channel Futures

The DaaS infrastructure is normally multi-tenant, providing various users with the opportunity to use the virtual desktops in the cloud environment for hosting and accessing files over the web and, more essentially, securely keeping important data.

Most organizations can obtain such a service from any of the DaaS service providers; therefore, a service is available in subscription models. The pricing is decided according to the number of users an organization may opt-out for.

The Desktop as a Service (DaaS) delivery model is certainly one of a kind. Well, in this model, the provider of the cloud computing infrastructure is the one in control of all the back-end responsibilities related to data storage, security, system upgrades, and system backup.

The DaaS service provider controls all the back-end infrastructure expenditures and performs all the maintenance efforts while the users are spared from advanced operational costs. This specific model allows the customers to manage their virtual desktops from their end without having to stress themselves over the maintenance and security of the data they are keeping in the network.

This way, the end user’s data is securely kept in the cloud any time they log-off from the system. Any time they resume to work on virtual desktops, the users get access to their data, irrespective of the device used or the location they are operating from.

Well, this specific feature makes DaaS infrastructure one of the most dependable utility computational environments you imagine. This infrastructure has already been implemented by various multinational IT companies and financial firms. With lots of improvements being introduced to the market, undoubtedly, this model would certainly gain more popularity amidst the small business owners with time.

Difference between DaaS and VDI

Image Source: dinCloud

Although the two of them may sound similar, the truth is they serve several similar functions, and there are some specific pros and cons for each of them.

Desktop as a Service (DaaS) Pros

Outsourcing desktop virtualization to the cloud offers extraordinary flexibility, mobility, and common ease-of-experience for virtual desktop users and administrators.

In several instances, DaaS enables users to access their desktops on common, less expensive devices, like retail computers or mobile devices.

With DaaS, there is no need for on-site technology infrastructures. IT admins don’t have to stress themselves about managing the technology stack. 

This enables IT resources to be reallocated for managing clients, virtual desktops, and applications.

Desktop as a Service (DaaS) Cons

One of the biggest challenges that DaaS is encountering is software licensing. Because DaaS is such a relatively new technology, several software vendors do not have cost-efficient solutions for it yet. For instance, Microsoft does not offer any service provider license agreements.

Some companies are very cautious about outsourcing their computing to a third party. Reliance is a significant consideration when giving data to the DaaS provider.

Connectivity is another significant problem. Since DaaS depends on an internet connection, service outages can affect users’ ability to access their virtual desktops. In several cases, organizations can get restitution for outages during internet failures.

Careful consideration must be made to confirm if data is safely kept when handed over to the DaaS seller.

Virtual Desktop Infrastructure (VDI) Pros

One of the essential VDI’s abilities is that it provides on-site control. This is a perfect solution for extremely sensitive computing environments with total control over hardware, software, and data. This higher degree of control also suits itself to customization – something pre-packaged DaaS solutions occasionally strife to deliver. Possessing the data on-site also resolves any problems with data ownership.

Since VDI is a well-established technology than DaaS, software licensing is more mature to an extent.

Virtual Desktop Infrastructure (VDI) Cons

IT administrators are totally responsible for the management of VDI implementations. Any hardware upgrades must be done in-house, requiring an important investment in resources once in a while. This can extremely decrease the agility of technical solutions for an organization.

Also, lots of caution must be observed in monitoring the infrastructure. Localized threat detection solutions must be put into practice and maintained to prevent data breaches.

Although software licensing is more mature on VDI solutions, getting accurate licenses to properly create required virtual desktop environments can be costly and complicated depending on the organization’s needs and size.

Benefits of DaaS

1. Cost

As with various cloud initiatives, DaaS moves costs from CAPEX to OPEX, leaving you excess reserve cash to spend on improving your business. Per desktop pricing allows you to precisely know what workforce expansion will cost the IT department, eliminating unexpected infrastructure or hardware purchases as this is managed by the provider, who packages everything in with each desktop’s price.

Virtual machines use the computing power of the data center instead of their local machines, placing less demand on the endpoint. This implies that, by using fast virtual desktops, you can expand your organization’s desktop and laptop refresh cycle, providing a secondary means of decreasing costs by storing endpoints in action for longer.

Users who are fully office-based can be changed into low maintenance zero clients (also known as thin clients), which doesn’t have local OS or storage. You can also adopt a “bring your own device” (BYOD) policy, where employees are expected to use their hardware to access corporate resources, which is extremely beneficial if your organization advocates remote working.

2. Management

With an intense dispersed workforce, deploying new applications or repairing existing software has become more of a logistical issue than a technical issue. Trying to manage people bringing in physical devices to be repaired is a serious problem for several companies, a problem totally eliminated with DaaS. 

You operate on a single central image (or a small number of images based on persona), immediately a change is made once everyone is automatically on the latest version. It eliminates the need to standardize builds of end-user compute hardware as DaaS will run on virtually any device irrespective of its configuration.

3. Scalability

Due to the ‘…as a service’ delivery model, DAAS allows you to comfortably add user workstations quicker. This is very useful when your organization utilizes contract resources or temporary project teams, as there’s no hardware to procure, i.e., you have the flexibility to develop a desktop almost immediately and delete it when it’s not needed. This also puts you in charge.

4. Security

DaaS takes the security risk from hundreds of end-user devices and gathers them all into the controlled and managed environment of a data center. Lost or stolen laptops don’t offer a security risk. No data is on the local machine. As DaaS moves the need to develop VPNs to access applications and data held by the company, it also moves the problem of users trying to bypass the security in the notion that it will make their life more comfortable.

5. Platform

DAAS from Cloudhelix utilizes VMware’s enterprise-grade solution, VMware Horizon DaaS, while every of the infrastructure is controlled by a completely managed shared cloud platform. This is a similar platform used by the clients, who use Cloudhelix to host mission-critical applications and storage-intensive workloads for an incomparable performance.

Top DaaS providers of 2020

Mentioned below are the significant players in the desktop-as-a-service market and the services they provide. And they include: 

VMware – Horizon Cloud

Image Source:

Evolve IP

Image Source: Business Wire

Cloudalize – Desktop-as-a-Service

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Amazon Web Services – WorkSpaces

Image Source: AWS

dinCloud – dinWorkspace

Image Source: VMblog

MTM Technologies – AnywhereApp

Image Source: MTM Technologies

Citrix – Managed Desktops

Image Source:

Microsoft – Windows Virtual Desktop

Image Source: VMarena


With DaaS, desktop operating systems run inside virtual machines on servers in a cloud provider’s data center. All the essential support infrastructure, including storage and network resources, also lives in the cloud. DaaS provider streams virtual desktops over a network to a customer’s endpoint devices, where users might access them through client software or a web browser.

So with all these great benefits about DaaS, it’s safe for you to employ DaaS in your organization to increase your productivity.

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